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CORRECTIONS POLICY

CORRECTIONS POLICY

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Our Commitment

Paraluman News is committed to accurate, fair, balanced, and responsible journalism. We recognize that trust must be earned not only through careful reporting before publication, but also through openness and accountability when mistakes occur.
 

When we publish information that is inaccurate, materially incomplete, misleading, or presented without necessary context, we will correct it promptly, clearly, and proportionately. We will make corrections regardless of who identifies the error and regardless of whether the error concerns a public official, private individual, institution, advertiser, partner, contributor, or member of our own organization.

 

Corrections are not favors to sources or readers. They are part of our responsibility to the public.

Scope of this Policy

This policy applies to editorial content produced, commissioned, or published by Paraluman News Publication, Inc., including:

  • News reports, features, explainers, analyses, and opinion articles;

  • Paraluman Verify fact-checks;

  • Headlines, summaries, captions, credits, and quotations;

  • Photographs, videos, livestreams, audio, graphics, and data visualizations;

  • Transcripts, translations, and subtitles;

  • Social media posts, alerts, and other content distributed through platforms operated by Paraluman News; and

  • Content created or materially assisted by artificial intelligence tools.

Factual claims appearing in opinion articles are subject to this policy. Differences of interpretation, judgment, taste, or political opinion are not ordinarily grounds for a correction unless they rely on materially inaccurate facts or misrepresent another person’s position.

Reader comments and other material not created or commissioned by Paraluman News are generally governed by our Community Guidelines and other applicable policies.

What May Require a Correction

A correction may be warranted when published content contains:

  • A factual error involving a name, title, identity, date, location, quotation, number, statistic, event, or other verifiable detail;

  • A material omission that creates a substantially false or misleading impression;

  • An incorrect or misleading headline, caption, graphic, label, thumbnail, summary, or social media post;

  • A quotation or statement attributed to the wrong person or presented inaccurately;

  • A translation, transcription, calculation, or data-processing error;

  • An image, video, or audio description that misidentifies the subject, place, time, or circumstances;

  • Material context that was available at the time of publication but was omitted in a way that distorted the report;

  • A violation of our sourcing, attribution, disclosure, or editorial procedures that affects the reliability of the content; or

  • An error introduced through an automated or artificial intelligence-assisted process.

We distinguish between an error made by Paraluman News and a false or disputed statement accurately attributed to a source. When we have accurately reported what a person said, the fact that the statement is later shown to be false does not necessarily mean our original report was erroneous. We may nevertheless add verification, context, or a subsequent development when doing so would help readers understand the truth.

How to Report a Possible Error

Readers, sources, subjects of coverage, and other members of the public may request a correction by emailing:


Veronica Pulumbarit
vero@myparaluman.ph
 

Rizalino Pulumbarit
riz@myparaluman.ph
 

Please use the subject line “Correction Request” and, where possible, include:

  1. The headline and link to the content;

  2. The specific sentence, image, caption, video segment, or claim in question;

  3. A clear explanation of why it may be inaccurate or misleading;

  4. The information you believe is correct;

  5. Documents, recordings, public records, links, or other supporting evidence; and

  6. Your name and contact information, unless you are submitting anonymously.

Correction requests are different from news tips and requests to fact-check claims circulating elsewhere. The corrections process applies to material published by Paraluman News. Requests to investigate outside claims may be submitted separately through Paraluman Verify.

We will handle personal information submitted with a correction request in accordance with our privacy practices. We may contact the requester for clarification, but we will not disclose the requester’s identity unnecessarily.

How requests are reviewed

A correction request will be reviewed by an editor or another qualified member of the newsroom. Depending on the issue, the review may include:

  • Examining source documents, recordings, interview notes, photographs, data, or other reporting materials;

  • Consulting the reporter, producer, photographer, editor, columnist, or contributor responsible for the content;

  • Contacting the person or organization directly affected;

  • Seeking additional documentary or independent evidence;

  • Reviewing the wording, headline, visuals, and context of the publication as a whole; and

  • Consulting a senior editor when the matter involves a significant allegation, ethical issue, conflict of interest, legal concern, or possible retraction.

We aim to acknowledge substantive correction requests within two business days. Straightforward errors will be addressed as quickly as possible. Reviews involving disputed evidence, multiple sources, technical data, or legal and safety considerations may require additional time.

Urgent errors involving public safety, elections, ongoing emergencies, serious allegations against identifiable people, or information capable of causing immediate harm will receive priority.

The status, influence, political affiliation, commercial relationship, or personal interest of the requester will not determine the outcome. Correction decisions will be based on evidence and our editorial standards.

We may decline to respond to submissions that are abusive, repetitive, clearly unsupported, unrelated to content published by Paraluman News, or intended primarily to harass newsroom staff. A decision not to change an article does not necessarily mean that we endorse every argument made by the requester.

Types of Changes

1. Minor edits

Typographical, grammatical, formatting, spacing, or stylistic errors that do not affect the meaning or factual substance of the content may be corrected without a formal notice.

 

An edit will not be treated as minor when it changes or could reasonably affect a reader’s understanding of a person, event, allegation, quotation, number, finding, or conclusion.

 

2. Corrections

When a factual or material error is confirmed, we will correct the content itself and add a clearly labeled Correction notice.

  • The notice will normally state:

  • What the original content said or implied;

  • Why it was inaccurate;

  • The correct information; and

  • The date of the correction.

We will not use a vague “Updated” label to conceal a factual correction. The notice will be written clearly and will not repeat harmful or defamatory language more than necessary to explain the error.

 

A standard notice may read:

Correction — [Date]: An earlier version of this report incorrectly stated that [incorrect information]. The correct information is [correct information]. The article has been corrected.

 

3. Clarifications

A clarification may be added when the original content was not factually wrong but was ambiguous, incomplete, imprecise, or capable of creating a materially misleading impression.

 

A clarification will be labeled as such and will explain the additional context.

 

Clarification — [Date]: This report has been revised to clarify [issue or context]. The original wording was accurate but may not have fully explained [relevant information].

A clarification will not be used as a substitute for acknowledging an actual error.

 

4. Updates

An update adds information that became available after publication, such as a government response, court ruling, revised official figure, newly confirmed identity, or later development in an ongoing story.

 

New developments are not corrections when the original report was accurate based on the facts known at the time. Material updates may be identified with an update note and timestamp.

 

When an update also corrects an earlier error, the change will be labeled as a correction.

 

5. Editor’s notes

An Editor’s Note may be placed at the beginning of an article when the matter involves:

  • A substantial revision;

  • A serious concern about sourcing or reporting methods;

  • A potential conflict of interest;

  • New evidence that significantly changes how the article should be understood;

  • An ongoing editorial review; or

  • An explanation that cannot be adequately communicated through a standard correction notice.

The note will explain the nature and status of the issue as openly as legal, ethical, privacy, and safety considerations permit.

 

6. Retractions

Paraluman News may retract content when its central claim or conclusion is shown to be false, fundamentally unsupported, fabricated, improperly obtained, or otherwise unreliable to the point that ordinary corrections cannot repair it.

Where practicable, the original page and URL will remain available with a prominent Retraction notice explaining:

  • That the content has been retracted;

  • The reason for the retraction;

  • The date of the decision; and

  • Any portions of the original report that remain reliable, when relevant.
     

A retraction is not the same as deletion. It preserves a public record of what was published and how the newsroom responded.

Placement and Prominence

Corrections should reach readers who encountered the original error.

For website content, the inaccurate information will be corrected in the body of the publication. A correction notice will ordinarily appear at the end of the article. When an error is especially serious or affects the central premise of the report, the notice may also be placed at the beginning.

 

We will also correct, where applicable:

  • The headline, subheadline, summary, caption, or author information;

  • Search descriptions and other metadata under our control;

  • Related photographs, graphics, videos, transcripts, or subtitles;

  • Social media posts and other promotional material;

  • Alerts or notifications; and

  • Versions supplied to publishing or content partners.

Correction notices will remain attached to the content. We will not remove a correction notice merely because time has passed.

 

Social media, alerts, and live coverage

When an error appears in a social media post, alert, livestream, or other stand-alone format, we will correct it on the same platform whenever reasonably possible.

 

Depending on the platform and seriousness of the error, we may:

  • Edit the original post where editing is available;

  • Add a reply or follow-up clearly identifying the correction;

  • Remove the inaccurate post and publish a corrected version;

  • Correct the error during the same live program or at the next appropriate opportunity; or

  • Direct audiences to the corrected report.

When a materially inaccurate post must be deleted, we will ordinarily acknowledge the deletion rather than silently replacing it.

 

Live pages and developing stories may change frequently as verified information becomes available. Material corrections within live coverage will be clearly identified and timestamped.

 

Photographs, video, audio, graphics, and data

Errors in visual or multimedia journalism will be corrected with the same transparency as errors in text.

 

This may include correcting or replacing a caption, credit, label, transcript, subtitle, chart, dataset, photograph, video, or audio segment. Where a corrected asset replaces an inaccurate one, we will add a notice when the change is material.

 

When an error affects a graphic or data visualization, the corrected version should identify the relevant data, calculation, scale, label, or methodology that changed.

 

Paraluman Verify fact-checks

Because fact-checks are intended to assess the accuracy of public claims, corrections to Paraluman Verify content require particular transparency.

 

When an error does not change the fact-check’s rating or central conclusion, we will correct the relevant passage and attach a correction notice.

 

When new or previously overlooked evidence changes the rating, headline, summary, or central conclusion, we will:

 

  1. Reassess the claim using the available evidence;

  2. Update the rating, headline, summary, body, and supporting material as necessary;

  3. Place a prominent editor’s note or correction notice near the beginning of the fact-check;

  4. Explain what changed and why;

  5. Preserve the date of the original publication and identify the date of the revision; and

  6. Take reasonable steps to distribute the revised conclusion through the channels used to promote the original fact-check.

When the fact-check is no longer supportable, it may be retracted in accordance with this policy.

 

A person who made the original claim may provide evidence or clarification, but a failure to respond will not prevent Paraluman Verify from correcting a confirmed error.

 

Artificial intelligence-assisted content

Paraluman News remains editorially responsible for everything it publishes, including material produced or materially assisted by artificial intelligence.

 

An error will not be excused on the ground that it originated from an AI tool, automated system, transcription service, translation tool, data process, or other technology. AI-related errors will be reviewed and corrected under the same standards that apply to work produced entirely by people.

 

When the role of an automated tool is material to understanding how an error occurred, the correction or editor’s note may disclose that information.

 

News-agency, partner, and contributed content

When an error appears in material supplied by a news agency, partner, columnist, contributor, or other third party, Paraluman News will take reasonable steps to correct the version appearing on its platforms.

 

We may also notify the original provider and update the attribution or source material. The involvement of a third party does not remove our responsibility for what audiences encounter through Paraluman News.

Requests for removal or unpublishing

A correction request does not automatically justify deleting an article, photograph, video, or other publication.

 

As a general rule, we do not remove accurate reporting solely because it has become inconvenient, embarrassing, unpopular, or damaging to a person’s reputation. We do not use deletion as a substitute for a transparent correction.

Removal, restriction, anonymization, or de-indexing may be considered in exceptional circumstances, including:

  • A binding legal obligation;

  • A credible and serious risk to a person’s safety;

  • A disproportionate privacy harm, particularly involving a child or vulnerable person;

  • The exposure of confidential personal information without sufficient public-interest justification;

  • Copyright or ownership violations;

  • Fabricated or fundamentally unreliable material;

  • Duplicate or technically erroneous publication; or

  • Other exceptional ethical circumstances approved by a senior editor.

Where content is removed, we will ordinarily leave an explanatory notice unless doing so would violate the law, compromise safety, or worsen the harm.

 

Copies stored by search engines, archives, social platforms, syndication partners, or other third parties may remain outside our direct control. We will nevertheless take reasonable steps to notify relevant partners when a material correction, retraction, or removal occurs.

Appeals

A requester who believes that a correction request was not handled properly may seek a further review by emailing desk@myparaluman.ph with the subject line:

“Correction Appeal — [Article Headline]”

The appeal should identify the original request, explain the basis for reconsideration, and include any additional evidence.

 

Where practicable, an appeal will be reviewed by the Managing Editor or by a senior editor who was not primarily responsible for the original decision. The newsroom will explain whether the publication will be corrected, clarified, updated, retracted, or left unchanged.

Public record of corrections

Material correction notices, editor’s notes, rating changes, and retractions will remain permanently attached to the relevant content.

 

Paraluman News may also maintain a central corrections page or log containing significant corrections and retractions. The absence of an item from a central log does not remove or reduce the correction notice attached to the original publication.

Correction notices may themselves be corrected when necessary. Any such change should preserve a clear account of the underlying issue.

Changes to this policy

Paraluman News may revise this policy as editorial practices, technology, professional standards, and legal requirements evolve.

 

Material changes will be reflected in the “Last updated” date. Updated versions will apply to correction requests considered after the revised policy takes effect.

 

Questions or feedback regarding this policy may be sent to desk@myparaluman.ph.

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