Ride-hailing apps now used by 74% Metro Manila commuters

MANILA – Nearly three out of four Metro Manila residents have used ride-hailing apps in the past three months, with users booking trips an average of three times a week, according to data from ride-hailing platform inDrive.

In a statement on Monday, inDrive Philippines country manager Sofia Guinto said mobility providers need to keep pace with what passengers need and value as more Filipinos rely on ride-hailing apps for daily commutes.

"By providing consistently available, convenient, and safe rides, we hope to reach more Filipino passengers and prove that a ride booked on inDrive is a trip that is worth their time and budget," she said.

The data showed that 74 percent of residents in the capital region now consider ride-hailing apps essential for getting around the metropolis.

It also found that 56 percent of passengers book trips through ride-hailing apps whenever they are in a hurry, while 49 percent turn to the service when weather conditions affect their travel plans.

Commuters also choose ride-hailing to travel comfortably at 32 percent, to reach areas with limited public transportation options at 30 percent, and to feel safe while traveling late at night or in unfamiliar areas at 29 percent.

Ride-hailing demand is driven largely by trips from residences to key urban destinations such as malls, airports and bus terminals.

The study also found that 78 percent of Filipinos compare fares across several apps before booking, while 87 percent value an app that makes them feel safest while commuting.

Meanwhile, 73 percent prioritize ride quality over cost, with passengers looking for readily available rides, flexibility in booking, friendly drivers and overall comfort.

The firm said its in-city ride requests surged by 155 percent in the first half of 2026 compared to the same period last year, with its active partner driver base also expanding to meet demand. (PNA)